Our management team leads our organization to deliver unprecedented results for our clients and people. Our management’s philosophy based on leadership, employee motivation and customer service is the driving force that makes Royale Company an industry leader. Though our hands-on approach our team builds trusting and supportive relationships with our clients and staff. Our management team continually assesses ways to strengthen our service competencies to deliver service and surpass our clients’ goals.
DEDICATED ACCOUNT MANAGER
Our management team delivers service quality and responsiveness to our clients through a dedicated account manager. Our account managers maximize results by increasing employee motivation, coordinating and remaining flexible to daily account activity. They ensure quality and continuity of service delivery and guarantee our clients with a single point of accountability. Account managers are supported by our management team allowing for complete service delivery. This commitment to excellence adds value to our clients’ organizations ensuring superior service for each account.
TOTAL QUALITY MANAGEMENT
Through our total quality management program we ensure a reliable, constant and exceptional level of service. Our program integrates all business functions and processes allowing for continuous quality control, assurance and improvement. To capitalize on our program we involve everyone in our organization, including our management, workforce and suppliers, to deliver and exceed client expectations.
Our people are Royale Company’s most important asset and the backbone of our competitive advantage. We provide a challenging and rewarding environment fostering a strong team that shares our company’s principles and values. Our staff is responsible for delivering exceptional service with a smile, truly differentiating us from the industry. By going the extra mile our staff ensures the highest service and experience to our clients, we believe details make all the difference. Through our rigorous recruitment, training and retention practices we offer our clients a select and dependable staff ready to face the industry’s challenges.
We take great pride in our ability to recruit the best talent in the industry
We strengthen our team’s abilities to excel in service and contribute to the success of our clients
We promote from within our company to develop the leaders of tomorrow.